Could UPS Have Saved $96,000 with a Well-Written Job Description? Maybe
The end of the year is fast approaching, which means that it is time for California employers to evaluate their policies and procedures to ensure compliance with new California laws that go into effect in January 2012. While you’re cleaning house, don’t forget to review each job description at your company. Here’s why. Last month, United Parcel Service (UPS) was ordered to pay more than $96,000 in damages after the company fired an employee because of her disability. The Fair Employment and Housing Commission (Commission) determined that UPS unlawfully terminated the employee who was able to perform the essential functions of her job. UPS hired the employee in question in 1997 primarily as an Operations Management Specialist. Her essential duties were to handle customer calls and complaints on shipments. Although she occasionally located packages in a warehouse, handling packages was not part of her job. In 2007, the employee had knee surgery and took a leave of absence to recover. She continued to carry out the essential customer service functions of her job. She had some restrictions, such as limited standing, … Continue reading